Privacy Policy
Last updated: 14 November 2025
1. Introduction
DOTFILE PTE. LTD ("we", "us", or "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
This policy is designed to comply with Singapore's Personal Data Protection Act (PDPA) and other applicable data protection laws.
2. Information We Collect
2.1 Information You Provide
When you contact us through our website, we may collect:
- Name
- Email address
- Phone number (if provided)
- Company name (if provided)
- Message content
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website addresses
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Send you information about our services (with your consent)
- Improve our website and services
- Comply with legal obligations
- Protect our rights and prevent fraud
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. We use cookies primarily for website functionality and analytics purposes.
5. Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. We may disclose your information in the following circumstances:
- To service providers who assist us in operating our website and conducting our business
- When required by law or to protect our rights
- In connection with a business transfer or merger
- With your explicit consent
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your data, we will securely delete or anonymize it.
8. Your Rights
Under the PDPA, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Withdraw consent for data processing
- Request deletion of your data (subject to legal requirements)
To exercise these rights, please contact us at hello@dotfile.sg.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: