Questions owners ask first.
Money first, then process, then the honest edges. If your question isn’t here, email hello@dotfile.sg and a person replies.
S$999. That covers the fit check, preparation, live audit session, and a ranked roadmap priced from your own numbers. Most audits surface at least one quick win, often a simple tool you can switch on the same week, that covers the fee by itself. If we go on to build together, the full amount is credited toward your first month. If the honest answer is “a simple tool is enough,” we say so, and you keep the roadmap. And if the audit turns up nothing you can act on at all, we refund the S$999 in full.
Implementation is part of Managed AI: from S$4,999 a month, cancel anytime. There’s no separate build fee. Each month we implement the highest-impact thing from your roadmap, keep it running, and find the next. Your S$999 audit is credited toward your first month.
Not when you submit the form. We first do a quick call or email to confirm there’s a real fit. If there is, we invoice the S$999 and schedule your live audit. If we’re not the right fit, you pay nothing.
No. We map how your business runs, put numbers on where time and money are lost, and recommend the first task worth fixing. We’ll also tell you honestly if a simple off-the-shelf tool is enough. No point building what you don’t need.
After a quick fit check, you fill a short form about the tools you use and your biggest pain points. Then we run a live audit: walk through how work actually gets done, put numbers on the problems, and sort what to automate, assist, keep human, or clean up first. You leave with clarity even if you never build with us.
It starts with a diagnostic: the AI Opportunity Audit. If a build makes sense, we implement the systems inside your business and stay to train your team and keep improving. You’re not buying a licence or sitting through a vague workshop.
Yes. We build around what you already use: inbox, calendar, customer records (your CRM), documents, spreadsheets. That way AI fits how your team works. Sometimes the audit finds an off-the-shelf tool you’re already paying for.
We focus on everyday small businesses: services, operations, sales, admin-heavy teams. For regulated sectors like healthcare, finance, or legal, we flag compliance needs before promising automation.
Managed AI is the audit running continuously plus the building. Each month we implement the highest-impact thing we can, keep everything working as your tools and business change, and line up what’s next, because there’s always a next bottleneck. Month to month, cancel anytime.
No. The retainer runs month to month. You can scale up, scale down, or stop, and everything we’ve built keeps working inside your tools. We keep the retainer by earning it every month, not by locking you in.